Frequently Asked Questions

Everything you need to know about your Quip order.

What is your shipping policy?

We offer standard shipping globally, with delivery typically taking 3-7 business days. Free shipping is available on all orders over $75.

How do I process a return?

If you are not satisfied with your purchase, you can return unworn items with original tags within 30 days for a full refund or exchange.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I find my correct size?

Please refer to our detailed Size Guide located on each product page. Our garments are designed for a standard fit, but we recommend measuring yourself to ensure the perfect match.

Are your materials sustainably sourced?

Yes, Quip is committed to ethical fashion. We use organic cotton and recycled fabrics wherever possible to minimize our environmental footprint.

Can I track my order in real-time?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.